Ram Promaster

592 complaints across 8 scored model years and 43 recall campaigns.

Which years to avoid

Ownership label · Ram Promaster Full report

Grade 2014–2021

2021 vs model median 2.1×

Model median3× median

Driver Assist 17

Electrical 11

Body & Interior 9

Avoid

2014 · 2021

Best

2016 · 2020

Year by year

Severity-weighted complaints filed in each model year’s first 60 months on the road, so every year is measured over an identical window.

Severity-weighted complaint volume and grade by model year for the Ram Promaster
Year	vs median	Reports	Grade
2014	2.04×	82	F
2015	1.07×	47	C
2016	0.46×	22	B
2017	1.25×	60	D
2018	0.93×	30	C
2019	0.76×	33	C
2020	0.44×	18	B
2021	2.12×	85	F
2022 P	1.90×	88	F
2023 P	2.56×	102	F
2024 P	0.48×	16	B

P — provisional. These years have not completed 60 months on the road, so their totals are incomplete and they are excluded from the verdict.

Recalls

43 campaigns on record.

Recall campaigns, largest first
Campaign	Component	Model years	Units affected
24V436000	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2022, 2023	1,033,433
16V529000	POWER TRAIN:AUTOMATIC TRANSMISSION	2015	329,540
25V720000	ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY	2018–2024	300,691
25V330000	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2022, 2024	235,640
20V036000	POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT	2014–2019	222,207
25V552000	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2019–2021	219,577
23V301000	POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL	2019–2021	165,503
17V273000	EQUIPMENT:OTHER:LABELS	2014–2017	113,896

+ 35 further campaigns

Others in Vans

Same body and size class. Each grade describes that model against its own history — these are not ranked against each other.

Other models in the same segment
Model	Years to avoid	Grade
Chevrolet Express	20102013	C
Ford Transit	20152016	C
Ford Transit Connect	20142016	C
Mercedes-Benz Metris	none flagged	C
Mercedes-Benz Sprinter 2500	20192020	C

How this was calculated

Every model year is scored over an identical window: complaints filed with NHTSA during the first 60 months after that model year went on sale. Without this, older cars look worse purely because they have had longer to accumulate reports.

Limitations. Complaints are unverified reports submitted voluntarily by owners; they are allegations, not findings, and reporting rates vary between models. Model years with fewer than 60 months on the road are marked provisional and excluded from verdicts. Cross-model comparison is withheld pending production-volume data.

Full methodology · Sources · Data vintage August 9, 2026

Working 2021 Promaster

Complaints in window: 85
Severity-weighted: 116.5
Model median (weighted): 55
vs model median: 2.12×
Recall campaigns (weighted): 8
Open investigations: 0

Score 32.1 F