Mercedes-Benz Sprinter 2500

466 complaints across 8 scored model years and 85 recall campaigns.

Which years to avoid

Ownership label · Mercedes-Benz Sprinter 2500 Full report

Grade 2011–2021

2019 vs model median 5.8×

Model median3× median

Steering 14

Drivetrain 11

Brakes 10

Avoid

2019 · 2020

Best

2011 · 2018

Year by year

Severity-weighted complaints filed in each model year’s first 60 months on the road, so every year is measured over an identical window.

Severity-weighted complaint volume and grade by model year for the Mercedes-Benz Sprinter 2500
Year	vs median	Reports	Grade
2011	0.58×	13	B
2014	1.14×	21	C
2015	0.66×	12	C
2016	0.86×	20	C
2018	0.44×	11	B
2019	5.78×	74	F
2020	6.98×	119	F
2021	3.20×	66	F
2022 P	3.58×	64	F
2023 P	1.44×	27	D
2024 P	1.22×	17	C

P — provisional. These years have not completed 60 months on the road, so their totals are incomplete and they are excluded from the verdict.

Recalls

85 campaigns on record.

Recall campaigns, largest first
Campaign	Component	Model years	Units affected
16V077000	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE	2011, 2014	136,361
22V796000	POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL	2019–2022	124,305
19V004000	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	2014–2016	88,388
21V055000	ELECTRICAL SYSTEM:SOFTWARE	2019, 2020	84,345
19V003000	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE	2015, 2016	71,301
21V152000	SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES	2019, 2020	56,534
20V180000	EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2019	52,127
20V181000	SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS	2019	48,791

+ 77 further campaigns

Others in Vans

Same body and size class. Each grade describes that model against its own history — these are not ranked against each other.

Other models in the same segment
Model	Years to avoid	Grade
Chevrolet Express	20102013	C
Ford Transit	20152016	C
Ford Transit Connect	20142016	C
Mercedes-Benz Metris	none flagged	C
Ram Promaster	20142021	C

How this was calculated

Every model year is scored over an identical window: complaints filed with NHTSA during the first 60 months after that model year went on sale. Without this, older cars look worse purely because they have had longer to accumulate reports.

Limitations. Complaints are unverified reports submitted voluntarily by owners; they are allegations, not findings, and reporting rates vary between models. Model years with fewer than 60 months on the road are marked provisional and excluded from verdicts. Cross-model comparison is withheld pending production-volume data.

Full methodology · Sources · Data vintage August 9, 2026

Working 2019 Sprinter 2500

Complaints in window: 74
Severity-weighted: 144.5
Model median (weighted): 25
vs model median: 5.78×
Recall campaigns (weighted): 42
Open investigations: 0

Score 10 F