Chevrolet Impala

2,053 complaints across 10 scored model years and 17 recall campaigns.

Which years to avoid

Ownership label · Chevrolet Impala Full report

Grade 2010–2019

2011 vs model median 2.2×

Model median3× median

Body & Interior 86

Driver Assist 74

Engine 72

Avoid

2011 · 2014

Best

2017 · 2019

Year by year

Severity-weighted complaints filed in each model year’s first 60 months on the road, so every year is measured over an identical window.

Severity-weighted complaint volume and grade by model year for the Chevrolet Impala
Year	vs median	Reports	Grade
2010	1.19×	242	C
2011	2.17×	470	D
2012	0.97×	205	C
2013	1.17×	295	C
2014	1.48×	342	D
2015	1.03×	206	C
2016	0.55×	108	A
2017	0.36×	92	A
2018	0.30×	62	A
2019	0.14×	23	A

What it costs to run

EPA figures for the most recent model year on record.

EPA fuel economy and drivetrain
Combined MPG	22
City / Highway	19 / 28
Engine	3.6L, 6 cyl
Drive	Front-Wheel Drive
Annual fuel cost	$2,800

Recalls

17 campaigns on record.

Recall campaigns, largest first
Campaign	Component	Model years	Units affected
14V355000	ELECTRICAL SYSTEM:IGNITION	2010–2014	3,141,731
10V480000	SEAT BELTS:FRONT:ANCHORAGE	2010	303,100
16V507000	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	2010	289,254
18V576000	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER	2018, 2019	210,628
14V541000	PARKING BRAKE	2014, 2015	205,309
14V614000	ELECTRICAL SYSTEM	2014	106,307
14V450000	STEERING:ELECTRIC POWER ASSIST SYSTEM	2014	57,242
12V377000	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM	2010–2012	36,413

+ 9 further campaigns

Others in Full-Size Cars

Same body and size class. Each grade describes that model against its own history — these are not ranked against each other.

Other models in the same segment
Model	Years to avoid	Grade
Acura RLX	none flagged	C
Audi A6	2019	C
Audi A7	2019	C
Audi A8	none flagged	C
BMW 5 Series	20112012	B
BMW 7 Series	2012	B
Buick Lacrosse	20112012	C
Cadillac XTS	2013	C

How this was calculated

Every model year is scored over an identical window: complaints filed with NHTSA during the first 60 months after that model year went on sale. Without this, older cars look worse purely because they have had longer to accumulate reports.

Limitations. Complaints are unverified reports submitted voluntarily by owners; they are allegations, not findings, and reporting rates vary between models. Model years with fewer than 60 months on the road are marked provisional and excluded from verdicts. Cross-model comparison is withheld pending production-volume data.

Full methodology · Sources · Data vintage August 9, 2026

Working 2011 Impala

Complaints in window: 470
Severity-weighted: 698
Model median (weighted): 322
vs model median: 2.17×
Recall campaigns (weighted): 2
Open investigations: 0

Score 40.8 D